Resolving Your Complaints About Therapist
trust the process
Misunderstandings may occur in our work together in marriage counseling, and I hope we can address and resolve any issues that may arise. Please feel free to bring up any concerns about our counseling relationship and experience; discussing such topics in therapy is often therapeutic. If we are unable to find a solution to our issue, or if you do not feel comfortable addressing me directly, you might consider contacting my supervisor, Dr. Kelly Barnett. He can be reached at (512) 948-9898 or drkellybarnett@gmail.com. Should we still be unable to resolve your concerns, you may reach out to the Texas State Board of Examiners of Marriage and Family Therapists at (800) 942-5540 to discuss any therapy complaints. You can also write to the board at: Complaints Management and Investigative Section, P.O. Box 141369, Austin, TX 78714-1369.
NOTICE TO CLIENTS:
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.
Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information on how to file a complaint. Please call 1-800-821-3205 for more information.